Downtown Hotel Receptionist

7 days ago

Reno, Nevada, United States Courtyard Reno Downtown Full time
About the Role

We are seeking a highly motivated and enthusiastic Front Desk Agent to join our dynamic team at Courtyard by Marriott Reno Downtown/Riverfront. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities
  • Provide exceptional guest service and ensure a seamless stay experience.
  • Process room reservations and manage room inventory.
  • Effectively handle guest inquiries and complaints.
  • Maintain high standards of personal appearance and grooming.
  • Ensure seamless operations of the front desk computer system.
Requirements
  • High school diploma or equivalent required; college coursework in related field helpful.
  • Experience in a hotel or related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem-solve.
  • Must be able to convey information and ideas clearly.
  • Must be able to work well in stressful high-pressure situations.
What We Offer
  • A competitive salary ranging from $9.75/Hr. to $15.75/Hr.
  • A comprehensive benefits package including medical dental vision coverage short-term and long-term disability income term life and AD&D insurance paid time off and employee assistance program.
  • A dynamic and supportive work environment with opportunities for growth and development.

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