Customer Service Lead

4 weeks ago


El Paso, Texas, United States Circle K Full time
Circle K EastLake Blvd Job Opportunity

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also provide training assistance to new Customer Service Representatives, perform shift supervision, and complete all store merchandise build-to's. Additionally, you will be responsible for receiving and verifying vendor deliveries, and completing a grocery order and delivery. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

Key Responsibilities:
  • Provide prompt and courteous customer service
  • Resolve customer issues on shift
  • Provide training assistance to new Customer Service Representatives
  • Perform shift supervision
  • Complete all store merchandise build-to's
  • Receive and verify vendor deliveries
  • Complete a grocery order and delivery
Requirements:
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Ability to provide training and guidance to new team members

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