Human Resources Manager
3 weeks ago
The Human Resources Manager is responsible for overseeing the HR function within the store, including staffing, fair compensation practices, training, retention, associate relations, communications, and legal compliance. This role involves coaching and counseling, as well as all terminations.
Key Responsibilities- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Executes all HR-related policies, practices, and direction from the Company.
- Provides leadership and support for Store Management team.
- Assists with development and implementation of HR programs to source, recruit, hire, develop, and train Management associates to fill vacancies and to provide candidates for the future growth of the Company.
- Assists Management to staff the Store with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Meets all retention goals set by the Company.
- Maintains an open-door policy in the store.
- Administers all recognition programs.
- Supervises the Focus Group program and follows up on all issues.
- Establishes a store-level communication program to include Newsletter, handouts, meetings, check stuffers, etc.
- Resolves associate issues.
- Facilitates training for all levels in the store. Ensures compliance with S.T.A.R. program.
- Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning, and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Experience: Minimum of 3-5 years in Human Resources preferably in Retail; with some Supervisory experience.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of other financial, legal, and technical information.
- Ability to read and analyze certain reports. Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public.
- Ability to conduct meetings and presentations to groups.
- Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point-of-sale and inventory management systems.
- Demonstrated strong interpersonal skills.
- Ability to establish and maintain effective working relationships with co-workers, associates, customers, and with the Corporate Staff.
- Demonstrated use of Team concept of Management.
Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions. Medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401(k) retirement savings, paid holidays, paid vacation, paid sick time, Bass Pro Cares Fund, and more.
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at .
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