Restaurant Operations Manager
4 weeks ago
As a member of the Corporate Field Operations team at Checkers & Rally's, you will play a crucial role in executing the restaurant plan to achieve sales and profit goals. Your primary responsibility will be to manage the overall restaurant operations to ensure we are the first choice for our guests and employees. You will be responsible for analyzing data to develop and execute plans to improve sales and profits, as well as increase restaurant service and efficiency.
Key Responsibilities
- Manage all aspects of the profit and loss statement to meet budgeted sales and profits.
- Continuously analyze data to identify areas for improvement and develop strategies to increase sales and profits.
- Determine staffing needs and hire the right candidates for the right position.
- Ensure shifts are properly staffed to guarantee consistent operations and guest satisfaction.
- Train team members and managers on operations, policies, and procedures, as well as guest service.
- Identify and respond to complaints and policy and procedure violations.
- Provide regular feedback and coaching to employees on their performance.
- Ensure the restaurant is a safe, clean, and fun environment for employees and guests.
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and incentives.
- High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Microsoft Office and general systems experience.
- Strong verbal and written communication skills.
- Ability to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
Checkers & Rally's is an equal opportunity employer and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
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