Customer Service Representative

1 week ago


Northampton, Massachusetts, United States Greenfield Cooperative Bank Full time
Job Summary:

We are seeking a Customer Service Representative to join our team at Greenfield Cooperative Bank. As a key member of our retail banking department, you will provide exceptional customer service and support to our customers in a fast-paced environment.

About the Role:

This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to work well under pressure. You will be responsible for handling a wide range of customer transactions, including deposits, withdrawals, payments, and check cashing. Additionally, you will assist customers with their account queries, resolve issues, and provide guidance on our bank's products and services.

Key Responsibilities:
  • Provide excellent customer service and support to our customers
  • Handle customer transactions efficiently and accurately
  • Assist customers with their account queries and resolve issues
  • Provide guidance on our bank's products and services
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a high level of accuracy and attention to detail. You should also be able to lift up to 40 pounds occasionally and stand for long periods.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of $45,000 per annum, plus benefits and opportunities for career advancement. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now.

Salary:

$45,000 per annum


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