Healthcare Operations Lead
3 days ago
Bridge is revolutionizing the way healthcare organizations interact with insurance. By optimizing the payment acceptance process, we enable clinics to facilitate covered care within months instead of years.
We're a fast-growing company led by seasoned healthcare experts with extensive experience in telehealth clinic operations, insurance contracting, and revenue cycle management.
Our team is passionate about innovation, growth, and customer impact. We're seeking a founding member to join our Strategy & Ops team, reporting directly to the CEO.
The RoleYou will work closely with our customers and their leadership to deliver essential outcomes for their businesses and for Bridge. Your responsibilities will include:
- Customer Success: Lead the entire customer journey from partnering with sales to onboarding to rapid growth, ensuring a smooth launch with Bridge's technology and services.
- Adoption and Engagement: Build and maintain relationships with senior customer stakeholders, driving ongoing growth for Bridge and its customers.
- Customer Feedback & Prioritization: Act as the voice of the customer, managing customer requests, and working cross-functionally with product, engineering, and operations teams to prioritize and resolve issues.
Why Join Us?
- Be part of a company that's changing the healthcare landscape.
- Collaborate with a passionate team that values innovation and customer impact.
- Opportunity to shape an organization from the ground up.
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