Warehouse Operations Manager

4 weeks ago


Hatfield, Minnesota, United States The Virtual Forge Full time
Job Description

About The Virtual Forge:

We are an international company with offices in the US, UK, and Portugal, specializing in integrated technology and 3PL business solutions. Our Hatfield, PA fulfillment center operates as a Third Party Logistics (3PL) supplier, providing pick, pack, and ship services for a global medical device manufacturer.

Key Responsibilities:

  • Oversee the efficient receipt, storage, and shipment of goods within a fulfillment center setting.
  • Strategically plan and manage people, processes, and systems to ensure goods are received, stored, and shipped effectively while maintaining safety and compliance standards.
  • Collaborate with workers and managers to solve work-related problems.
  • Review work throughout the work process and at completion to ensure it has been performed properly.
  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Resolve personnel problems, complaints, and formal grievances when possible, or refer them to higher-level supervisors for resolution.
  • Counsel employees in work-related activities, personal growth, and career development.
  • Maintain accurate and timely order fulfillment and shipping from the team.
  • Promote behaviors that lead to teamwork and cooperation.
  • Assist with moving customer supplied product and other materials to and from storage areas, loading docks, delivery vehicles, and containers.
  • Read work orders and/or receive oral instructions to determine work assignments as well as material and equipment needs.
  • Facilitate picking and fulfilling orders from stock by reviewing packing slips to determine part numbers, lot numbers, serial numbers, and quantities of product required.
  • Assist in packing and shipping fulfilled orders.
  • Help in managing and organizing both product and literature inventory.
  • Help in maintaining appropriate Fulfillment and Shipping supply stock.
  • Record product, packaging, and order information on specified forms and records.
  • Inform designated employees or departments of any problems encountered.

Requirements:

  • High school diploma or GED preferred.
  • Four years of relevant experience in fulfillment operations processes.
  • A minimum of one year experience leading a team.
  • Strong math aptitude and problem solving skills.
  • Strong verbal and written communication skills.
  • Great attention to detail.
  • Ability to lift up to 50 pounds.

What We Offer:

  • Full-time, salary position.
  • 6:30 am - 3:30 pm work hours (to be agreed).
  • Work Location: Hatfield, PA 19440.

How to Apply:

  • Send your CV.
  • Include Gross Salary expectation and availability to start.

We are an inclusive employer that values diversity in our workforce. We have a dedicated recruitment team that works globally to fill all our recruitment needs. Therefore, we don't need a response from recruitment companies. Thanks for understanding.


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