Guitar Instrument Specialist
1 week ago
Guitar Center, a renowned music retailer, is seeking an experienced Guitar Instrument Specialist to join their team.
Job OverviewAs a key member of our staff, you will provide exceptional customer service while delivering expert repair and maintenance services on customer-owned instruments. Your primary focus will be ensuring the highest level of craftsmanship in every repair job.
The ideal candidate will possess a deep understanding of guitar repair techniques and a strong passion for delivering outstanding customer experiences. You will work closely with customers to understand their needs, providing personalized solutions and building long-term relationships.
About the Role- Provide top-notch repair and maintenance services on customer-owned instruments, meeting or exceeding quality standards.
- Interact with customers, ensuring a positive experience through clear communication, empathy, and a solution-focused approach.
- Maintain store-owned gear, completing warranty repairs and performing other tasks as assigned.
- Skilled understanding of guitar repair techniques, including electronic setup, fretwork, and finish restoration.
- Familiarity with Guitar Center products, including knowledge of features, specifications, and applications.
Guitar Center offers a competitive salary range of $16.00-$24.00/hour, plus commission opportunities based on performance and experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401(k) matching, mental health support, paid time off, and tuition reimbursement options.
We are committed to creating an inclusive environment that values diversity, equity, and inclusion. If you are a motivated individual who shares our passion for music and customer service, we encourage you to apply.
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