Technical Support Specialist

1 week ago


Huntsville, Alabama, United States Leidos Full time
Overview

Leidos Defense Systems Uncrewed Systems Integration and Test Team is seeking a Technical Support Specialist to support critical UAS systems.

Job Description

This is an exciting opportunity to join an established team of engineers to help DoD Uncrewed Systems support the warfighter. As a Technical Support Specialist, you will be part of a dynamic engineering team that provides 24/7 support to the warfighter for critical mission systems.

Responsibilities
  • You will be trained in these critical mission systems to support the support desk role.
  • Your expertise will help support the warfighter in the field, as you provide help desk duties for these mission-critical systems.
  • Provide 24/7 support desk position, providing Level 1-3 remote support.
Qualifications

We are looking for candidates with:

  • Bachelor's degree in a STEM field with 2 years of recent relevant experience or
  • In lieu of a degree, candidates must possess a minimum of 6 years of recent relevant experience.

The ideal candidate will have system expertise in configuration support, remote software troubleshooting, remote network troubleshooting, software testing, and experience with support tools and process refinement.

Benefits

This role offers:

  • A competitive salary range $55,250 - $99,875.
  • Opportunities for growth and development within the company.
  • A collaborative and dynamic work environment.
Requirements

To be successful in this role, you must be willing to:

  • Travel up to 10%.
  • Work rotating shift schedules with 8–12-hour shifts, night shifts, and weekend shifts.
  • Possess and maintain a Final Secret Clearance or be able to obtain and maintain one.


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