Client Service Representative

1 week ago


Lenoir City, Tennessee, United States Innovetive Petcare Full time
{"title": "Client Service Representative", "content": "Job Summary

We are seeking a highly skilled and compassionate Client Service Representative to join our team at Innovetive Petcare. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Responsibilities
  • Provide friendly and quality customer care to patients and clients
  • Process invoices and payments
  • Answer phones, schedule appointments, and obtain necessary medical history
  • Determine the status of patient immunizations and tests
  • Communicate with doctors and technical staff on patient arrival and necessary treatments
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
  • Accurately input data into computer software
Preferred Qualifications
  • High school diploma
  • Weekend availability as needed
  • Ability to lift 30-50 pounds
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and career development
", "lang_code": "en-US"}

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