Vehicle Maintenance Supervisor
3 days ago
Penske is a premier global transportation provider delivering essential and innovative services to help companies move forward. As a Customer Service Coordinator, you will be part of our team at the South Kent branch, focused on working with customers to schedule preventative maintenance requests and coordinate outside repairs.
Key Responsibilities
• Develop daily and weekly workforce plans to maximize customer service and productivity
• Communicate with customers for maintenance updates and resolve service issues
• Ensure all Penske Rental units are maintained and prepared for customers
• Hold vendors accountable for quality and adherence to schedule for outside work
• Provide exceptional customer service and ensure customer satisfaction
Requirements
• 2 years of customer service experience required
• At least 1 year of hands-on mechanical experience required
• 2 years of supervisory experience preferred
• High School diploma or equivalent required
• Associates Degree or Technical School Degree preferred
• ASE certification preferred
• Prior experience with service scheduling programs and diagnostic programs preferred
Benefits
We offer excellent benefits, including a salary range of $28.50 + shift differential when applicable. Regular attendance and willingness to travel as necessary are essential functions of this job.
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