Appointment Coordinator Senior

6 days ago


Atlanta, Georgia, United States Peachtree Orthopedics Full time

Peachtree Orthopedics offers an exciting opportunity for a Scheduling Professional to join our team in Atlanta, Corporate Office.

Job Description

Schedule patient visits across our extensive clinic network and play a vital role in ensuring that patients receive top-notch care. Your work will be essential in delivering dedicated and compassionate healthcare services.

Responsibilities
  • Patient-Centered Care: Pre-register new patients, collect vital demographic information, and maintain accurate records.
  • Scheduling Expertise: Efficiently schedule appointments, considering location, time, physician availability, insurance status, and injury status across our clinic network.
  • Calendar Management: Create and maintain physicians' schedules, ensuring accurate tracking of vacations, on-call shifts, and clinic time.
  • Effective Communication: Collaborate with physicians and clinical staff to address schedule changes and conflicts.
  • Patient Support: Handle on-call days, triage calls, and coordinate work-in appointments with clinical staff.
  • Coordination: Communicate with satellite clinics to facilitate same-day appointments.
Requirements
  • Education: High school diploma or general education degree (GED).
  • Experience: At least two years of customer service experience.
  • Skills: Prior experience in customer care or call center roles within a medical office is preferred; familiarity with medical terminology or a background in healthcare is a plus.

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

This role requires sitting for long periods, using hands to handle or feel objects, talking or hearing, reaching with hands and arms, and occasionally lifting up to 25 pounds. The work environment is usually quiet.



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