Pet Food Store Supervisor

5 days ago

Wilmette Illinois, United States Kriser's Natural Pet Full time
Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team at Kriser's Natural Pet. As a Supervisor, you will be responsible for delivering exceptional service to our pet parents, acting as a steward of the store's environment, achieving positive business results, and performing operational functions.

Key Responsibilities
  • Provide guests with an exceptional experience by offering personalized service and product recommendations.
  • Assist the Store Manager in overall management of store operations, including inventory management, visual merchandising, and customer service.
  • Share product knowledge and suggestions to fit customer needs and promote pet health.
  • Perform front-end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
  • Organize and maintain a clean store front and stock room.
  • Assist with other projects as needed, including markdowns, re-tickets, labeling products, and special store events.
Requirements
  • Must be 18 years or older.
  • Passion for extraordinary customer service and the well-being of pets.
  • Professional retail sales experience preferred.
  • Professional supervisory experience preferred.
  • Willingness to be educated about the products and services offered.
  • Demonstrated ability to meet sales targets.
  • Excellent communication skills-both verbal and written.
  • Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
  • Time management and organizational skills.
Physical Demands
  • Position requires a person to be both indoors and outdoors (to assist with customer carry out).
  • Must be able to stand 8 hours per day with or without reasonable accommodation.
  • Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
  • Must be comfortable working with a wide variety of animals including small and large dogs.
  • Must be able to work around pet hair, dander, and dust.
Benefits
  • Part-time team members enjoy greatly discounted, employer-subsidized pet insurance.
  • PTO (paid time off) – 1 hour per every 30 hours worked.
  • 401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
  • Employee Assistance Program/ 24X7 – completely confidential.
  • 25% employee discount on goods & services.
  • Team Member Feeder Program - eligible for two units (bags or cases of cans) of the participating vendors product/s each month.
  • Store Bonus Incentive Program.
  • Growth opportunities.

Kriser's Natural Pet is an equal opportunity employer. We prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions) gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.

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