Overnight Stock Associate

1 day ago


Los Angeles, California, United States Ross Stores Full time
Job Summary

The Overnight Stock Associate is responsible for ensuring a positive shopping experience for our customers. This role involves maintaining a clean and organized store, expediting merchandise receipts, and adhering to company best practices.

Key Responsibilities
  • Ensure a safe and secure shopping environment by maintaining awareness on the sales floor and correcting or reporting any unsafe conditions.
  • Treat all customers and associates with respect and courtesy, and provide prompt and efficient responses to customer inquiries.
  • Represent and support the Company brand at all times, and maintain a professional appearance and adhere to the Company's dress code.
  • Perform cleaning tasks, such as sweeping, mopping, dusting, and replenishing restroom supplies, to maintain merchandise, customer, and team areas.
  • Expedite newly received merchandise receipts to the sales floor with a sense of urgency, and merchandising all items per company best practice to the monthly presentation guidelines.
  • Understand and follow all Loss Prevention Awareness program, Shortage Highway, Store Protection Specialist (SPS) position, and merchandise protection standards.
  • Follow all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece, and notification of Store Leadership to review and approve all disposals.
  • Follow all policies and procedures concerning cash, check, charge card, and refund transactions, voids, and offline procedures.
Requirements
  • Ability to use all Store equipment, including PDTs, registers, and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull, and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
Work Environment

This role is based in a retail store environment, and the associate will be required to work in a fast-paced environment with frequent customer interactions.



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