Insurance Customer Service Liaison

7 days ago


New Market, Maryland, United States State Farm Insurance Full time

Overview

We are seeking a skilled Insurance Customer Service Liaison to join our team at State Farm Insurance. As a representative of our company, you will be responsible for providing exceptional customer service and ensuring seamless experiences for our clients.

About the Role

This is a full-time position with an estimated salary range of $45,000 - $60,000 per year, depending on location and experience. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of insurance policies and regulations.

Key Responsibilities

  • Assist customers with their insurance needs and provide solutions to their inquiries and concerns.
  • Process policy changes, claims, and payments accurately and efficiently.
  • Maintain accurate customer records and update information as necessary.
  • Collaborate with team members to ensure seamless customer experiences.
  • Promote and cross-sell insurance products and services to meet customer needs.

Requirements

To be considered for this role, you must have:

A high school diploma or equivalent.Previous experience in customer service or a related field.Excellent communication and problem-solving skills.A strong understanding of insurance policies and regulations.

Benefits

As an employee of State Farm Insurance, you can expect to receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Ongoing Training and Development

We invest in the ongoing training and development of our employees to ensure they have the skills and knowledge needed to excel in their roles. This includes regular training sessions, workshops, and conferences.



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