Transportation Operations Supervisor
7 days ago
Key Responsibilities
• Oversee the movement of trains on Subway Operations Rapid Transit Lines (Red, Orange, Blue)
• Act as a liaison between Subway Operations and other departments
• Monitor and process incoming radio and telephone calls
• Make immediate decisions during off-peak hours and in emergencies
• Oversee and assign work within the Tower Operator?s area
• Ensure the safety of passengers and employees
• Provide professional and courteous customer service
Minimum Qualifications
• High school diploma or equivalent (GED)
• Seven (7) years of professional experience
• Excellent customer service, communication, and multitasking skills
• Ability to pass a 20-week training period, including exams
• Ability to pass background screenings and medical requirements
Preferred Qualifications
• Three (3) years of supervisory experience
• Experience in transit dispatch, passenger railroad, freight railroad, emergency dispatch, air traffic control, airlines, or other transportation modes
Additional Information
• This is a safety-sensitive position subject to periodic physical examinations and random drug and alcohol testing.
• This position requires on-call availability and the ability to work all shifts, including overnights and weekends.
• External hires will be paid at 80% of the RTL Dispatcher rate during training.
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