Transportation Operations Supervisor

7 days ago


Étreux, Hauts-de-France, United States Massachusetts Employer Full time

Key Responsibilities

• Oversee the movement of trains on Subway Operations Rapid Transit Lines (Red, Orange, Blue)

• Act as a liaison between Subway Operations and other departments

• Monitor and process incoming radio and telephone calls

• Make immediate decisions during off-peak hours and in emergencies

• Oversee and assign work within the Tower Operator?s area

• Ensure the safety of passengers and employees

• Provide professional and courteous customer service

Minimum Qualifications

• High school diploma or equivalent (GED)

• Seven (7) years of professional experience

• Excellent customer service, communication, and multitasking skills

• Ability to pass a 20-week training period, including exams

• Ability to pass background screenings and medical requirements

Preferred Qualifications

• Three (3) years of supervisory experience

• Experience in transit dispatch, passenger railroad, freight railroad, emergency dispatch, air traffic control, airlines, or other transportation modes

Additional Information

• This is a safety-sensitive position subject to periodic physical examinations and random drug and alcohol testing.

• This position requires on-call availability and the ability to work all shifts, including overnights and weekends.

• External hires will be paid at 80% of the RTL Dispatcher rate during training.



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