Store Associate

3 weeks ago


Charleston, West Virginia, United States Burlington Full time

Key Responsibilities:

As a Shortage Control Associate, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service. Your primary responsibilities will include:

Command Presence:

  • Maintain a professional appearance at all times, adhering to designated dress standards.
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.

Knowledge and Communication:

  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.

Support and Guidance:

  • Provide support in training associates on shortage reduction programs and processes.
  • Role-model safety as a top priority and address any unsafe practices promptly.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality is required.
  • Ability to review, analyze and comprehend business trends.
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
  • Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
  • Excellent communication with customers and co-workers.
  • Excellent leadership skills that support fostering productive business relationships.

Benefits:

As a valued member of the Burlington team, you will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

About Burlington:

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.



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