Business Development Agent

4 weeks ago


Pleasant Hills, Pennsylvania, United States Bowser Automotive Inc Full time

Bowser Automotive Inc is seeking a highly skilled Business Development Agent to join its Business Development Center (BDC) team. The ideal candidate will be responsible for assisting customers via email and phone, informing them about vehicle features, and scheduling appointments with sales professionals.

Key Responsibilities:

  • Receive and respond to customer inquiries, including inbound calls and internet leads.
  • Place follow-up calls and emails to persuade potential customers to schedule appointments.
  • Answer questions about vehicle details and company information.
  • Meet quality assurance requirements and key performance metrics.
  • Follow company policies and procedures, including safety protocols.

Requirements:

  • Excellent communication, listening, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • Strong influencing and closing skills.
  • Ability to learn and navigate new software quickly.
  • Previous telesales experience is a plus.

Physical Requirements:

  • Sitting at a computer for no more than 8 hours per day.
  • Ability to lift no more than 20 lbs. at a time.

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