Watermill Express Technician

7 days ago


Irving, Texas, United States Watermill Express LLC Full time

About Watermill Express LLC

We are a leading provider of water and ice refill services, committed to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure our customers receive the best possible service.

Salary Information

The salary for this position is estimated to be in the range of $16-$20 per hour, depending on experience and qualifications.

Job Description

This role involves hands-on diagnostics, troubleshooting, and repairs of mechanical and technical issues with our water only and water-ice units. You will serve as a subject matter expert within the market, ensuring operational company standards are met. This position requires independent work, intermediate technical abilities, and a positive customer-oriented approach.

Duties and Responsibilities

  • Help ensure that every station has optimal signage.
  • Keep all stations working to reduce customer calls.
  • Maintain a professional appearance (clean uniform and vehicle).
  • Interact with customers in a positive manner.
  • Maintain all assigned units to meet the highest established inspection standards.
  • Repair water only and water-ice refill stations as needed.
  • Demonstrate competent technical ability within the market.
  • Troubleshoot, diagnose, and repair mechanical and technical issues with water only and water-ice refill stations.
  • Provide technical guidance, training, feedback, and follow-up to market employees.
  • Maintain and update charts and checklists as required per maintenance level.
  • Perform routine to advanced maintenance procedures on water only and water-ice refill stations.
  • Respond to after-hours and weekend on-call duties as assigned.
  • Maintain and care for company vehicle, inventory, and equipment.
  • Operate a company vehicle responsibly and defensively.

Qualifications, Knowledge, Skills, and Abilities

  • Team player with a positive attitude.
  • Motivation to work independently.
  • Attention to detail and task completion.
  • Use and maintenance of hand tools.
  • Able to work the required schedule.
  • Clean motor vehicle record and current valid driver license.
  • Ability to clearly communicate technical information.
  • Basic mathematical skills.
  • Familiar with the use of a voltmeter and similar diagnostic equipment.
  • Electrical, maintenance, repair, or similar experience preferred.

Physical Requirements

  • Able to lift 50 pounds.
  • Capable of climbing ladders, walking, standing, stooping, and bending.
  • Able to work safely in limited space inside water and water-ice refill stations.
  • Able to work in various weather conditions.
  • Able to safely operate a motor vehicle.
  • Able to work overtime, including some weekend or evening work.

Education, Experience, and Certificates

  • High School Diploma or equivalent.
  • General electrical knowledge and experience.


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