Overnight Rooms Operations Manager

5 days ago


Hoboken, New Jersey, United States Marriott Full time
Job Summary

As an Overnight Rooms Operations Manager at Marriott, you will play a crucial role in ensuring the smooth execution of all operations in the rooms area departments. Your primary responsibility will be to manage and lead a team of staff, striving to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Key Responsibilities
  • Lead and manage a team of staff to achieve departmental goals and objectives.
  • Develop and implement strategies to improve guest satisfaction and employee engagement.
  • Monitor and analyze financial performance, identifying areas for cost reduction and program improvement.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Conduct regular team meetings and one-on-one sessions to discuss performance, provide feedback, and set goals.
Requirements
  • High school diploma or equivalent required; 4 years of experience in guest services, front desk, housekeeping, or related field.
  • Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in guest services, front desk, housekeeping, or related field.
What We Offer

Marriott International offers a competitive salary range of $61,000 to $84,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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