Customer Service Representative

3 weeks ago


Ogden, Utah, United States Natural Grocers Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Good4U Crew Member at Natural Grocers. As a key member of our crew, you will play a critical role in providing exceptional customer service, promoting our unique products, and supporting our mission to empower people to experience health and wellbeing.

Responsibilities
  • Customer Service: Provide world-class customer service, answering questions, and resolving issues in a professional and courteous manner.
  • Cashiering Duties: Operate a cash register, handle customer transactions, and maintain a clean and organized checkout area.
  • Product Knowledge: Develop a strong understanding of our products, including their nutritional benefits and features, to effectively promote and recommend them to customers.
  • Team Support: Assist other crew members with tasks, such as stocking shelves, answering phones, and maintaining store appearance.
  • Company Initiatives: Participate in company-sponsored events, promotions, and initiatives to drive sales and engage with customers.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, colleagues, and management.
  • Retail Experience: Previous experience in a retail or customer-facing role, preferably in the grocery or food industry.
  • Cash Handling: Ability to accurately handle cash, process transactions, and maintain a secure and organized checkout area.
  • Product Knowledge: Strong understanding of nutrition, health, and wellness principles to effectively promote and recommend our products.
  • Teamwork: Ability to work collaboratively with colleagues to achieve store goals and objectives.
Benefits
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for raises and promotions.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and retirement savings plan.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.
  • Recognition and Rewards: Receive recognition and rewards for outstanding performance and contributions to the team.
Work Environment

Natural Grocers is an equal opportunity employer committed to creating a diverse and inclusive work environment. We offer a dynamic and supportive team culture, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about health and wellbeing, we encourage you to apply for this exciting opportunity.



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