Mental Health Support Specialist

7 days ago

Dripping Springs, Texas, United States Discovery Mood & Anxiety Program Full time

About Discovery Mood & Anxiety Program

Discovery Mood & Anxiety Program is a national leader in behavioral healthcare, dedicated to providing world-class treatment for individuals struggling with mental health and substance use. We prioritize seeking employees who share our passion for improving lives.

We are committed to creating an inclusive environment that reflects the diversity of the patients we serve and the communities where we work. Our goal is to build a diverse staff that brings multiple perspectives and experiences to our organization.

Salary Range: $17-$27 per hour

The salary for this position will be dependent upon geographic region, education, and experience.

Job Description:

Mental Health Support Specialists play a vital role in assisting patients through the entire treatment experience from admission to discharge. Their primary responsibilities include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process.

Responsibilities:

  • Orient new patients to the treatment program, its requirements, intent, and routine. Complete needed assessments within 24 hours of admission.
  • Determine whether the new patient has any special needs, communicate those needs to the treatment team, and assist the patient in fulfilling those needs.
  • Monitor all patients through the treatment experience, keeping patients in line of sight in the milieu and checking on patients in bedrooms or other areas on a regular basis.
  • Contribute to the well-being of all patients by serving as a positive role model, demonstrating a professional and caring manner toward coworkers, patients, and guests. Treat all patients, guests, and coworkers respectfully and courteously.
  • Facilitate treatment plans set forth by therapists by providing day-to-day support to patients and helping them engage in positive coping skills. Direct patients in a clear, concise, and informative manner.
  • Understand the importance of structure by following house rules and group schedules each shift.
  • Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psychoeducation, Life Skills, etc., for the expected length of time identified in the Program Schedule. Assist in providing group ideas.
  • As Technicians are the 'eyes and ears' of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a thorough and appropriate manner. Maintain confidentiality regarding all patient and program-related activities.
  • Answer telephones promptly and politely. Transfer inquiries unable to assist to the Therapist, Milieu Manager, or Program Director.
  • Maintain a clean environment by completing cleaning required on the shift worked and documenting.

Qualifications:

  • High School Diploma
  • Bachelor's degree or one year of experience working with mental health or adolescents
  • Attend all training, education, and staff enrichment activities (online trainings, in-person trainings, and assigned trainings)
  • Hold a current Driver's License in good standing
  • Be CPI and CPR/First Aid certified within 90 days of employment with Discovery

Additional Information:

We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

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