IT Support Specialist
4 weeks ago
Job Overview
The IT Support Specialist role at Creo is an entry-level position that requires 1-2 years of experience. This position involves providing exceptional customer service, building strong relationships with internal and external staff, and performing remote troubleshooting and configuration of Windows desktop and laptop workstations.
Key Responsibilities
Provide high-quality end-user support to users working in our corporate and satellite office(s), and virtual/remote workers
Configure, administrate, and support Windows desktop and laptop workstations
Manage deployment and provision for laptop and software using the Microsoft Endpoint Manager (Intune)
Assist with maintaining departmental documentation and records as directed
Interface and work alongside vendors and third-party service providers for device support, procurement and returns
Requirements
1-2 years of relevant experience
Bachelor's degree or actively pursuing a college degree in business, engineering, computer/data sciences, law, or scientific field
Strong interpersonal skills inclusive of a positive, people-oriented attitude with an ability to work with users at all levels within the company
Excellent verbal and written communication skills; ability to communicate analytical and technical content in an easy-to-understand way
Benefits
We offer a comprehensive benefits package designed for our full-time team members, including competitive salary, ability to work hybrid, robust paid time off (PTO) plan, and more.
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