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Customer Service Representative

1 month ago

Brooklyn, New York, United States Walgreens Full time
Job Description:

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes providing courteous, fair, friendly, and efficient checkout service, as well as engaging customers and patients by greeting them and offering assistance with products and services.

Key Responsibilities:
  • Register sales on assigned cash register and provide customers with efficient checkout service.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Provide customers with courteous, friendly, fast, and efficient service.
  • Recommend items for sale to customers and recommend trade-up and/or companion items.
  • Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
  • Assist with separation of food items and product placement as specified by policies/procedures.
  • Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assume web pick-up responsibilities and assist with exterior and interior maintenance.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
What We Offer:

As a valued member of the Walgreens team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.