Patient Access Department Manager

6 days ago


Oklahoma City, Oklahoma, United States Mercy Full time
{"Overview": "At Mercy, we're dedicated to delivering exceptional patient care and service. As a Manager of Patient Access, you'll play a critical role in coordinating department activities and ensuring seamless interactions with internal and external customers. Your expertise will be essential in maintaining current knowledge of regulatory agency requirements and driving process improvements to enhance workflow and effectiveness.", "Responsibilities": "

* Manage and coordinate department activities for assigned Patient Access areas
* Act as a resource for internal and external customers, delivering exceptional service
* Maintain current knowledge of regulatory agency requirements (Joint Commission, CMS, HIPAA, EMTALA, etc.)
* Lead process improvement and initiatives for problem solving
* Cultivate a positive team approach and participate in benchmarking to ensure assigned areas meet departmental goals
* Develop and implement new policies and procedures to improve workflow and effectiveness of the department
", "Requirements": "

* Previous management experience required
* Experience with software and systems used in the department preferred
* Previous experience in the healthcare field preferred
* High School Diploma or equivalent required
* Bachelor's degree in business or related field preferred
* Experience with software and systems used in the department preferred
* Good interpersonal and communication skills, verbal and written
* Self-starter, ability to work independently, highly motivated and organized, requiring little direction
* Good investigative and problem-solving skills necessary
* Ability to adapt to rapidly changing conditions and requirements, able to coordinate and prioritize different activities simultaneously
", "What We Offer": "

* Day-one comprehensive health, vision, and dental coverage
* PTO
* Tuition reimbursement
* Employer-matched retirement funds
* Opportunities to pioneer new models of care and transform the healthcare experience through advanced technology and innovative procedures
* Collaborative work environment and commitment to delivering exceptional care
", "About Mercy": "

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. We're expanding to help our communities grow and are committed to delivering compassionate care and exceptional service. If you're passionate about making a difference in the lives of others, we encourage you to apply.", "Why You'll Thrive at Mercy": "

* Compassion and professionalism are core values at Mercy
* We're committed to delivering exceptional care and service
* Our collaborative work environment and commitment to innovation make us an ideal place to grow and develop your career
* We offer competitive benefits and opportunities for professional growth and development
* Our supportive community will be behind you every step of your day
"}

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