Technical Support Specialist

3 weeks ago


Indianapolis, Indiana, United States AppLab Systems Inc Full time
Job Summary

We are seeking a highly skilled Deskside Technician to join our team at AppLab Systems Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities
  • Provide technical support for desktop systems, operating systems, and diverse technical environments.
  • Configure and troubleshoot hardware and software issues.
  • Support Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks, and mobile devices.
  • Install software and troubleshoot a wide range of applications.
  • Collaborate with cross-functional teams to resolve technical issues.

Requirements
  • 4-7 years of experience in service delivery and technical support.
  • CompTIA A+ certification or equivalent.
  • Excellent customer service orientation and verbal communication skills.
  • Ability to lift weight up to 30lbs at waist level.
  • Flexibility to travel to remote sites or clusters.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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