Technical Support Specialist
3 weeks ago
We are seeking a highly skilled Deskside Technician to join our team at AppLab Systems Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities
- Provide technical support for desktop systems, operating systems, and diverse technical environments.
- Configure and troubleshoot hardware and software issues.
- Support Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks, and mobile devices.
- Install software and troubleshoot a wide range of applications.
- Collaborate with cross-functional teams to resolve technical issues.
Requirements
- 4-7 years of experience in service delivery and technical support.
- CompTIA A+ certification or equivalent.
- Excellent customer service orientation and verbal communication skills.
- Ability to lift weight up to 30lbs at waist level.
- Flexibility to travel to remote sites or clusters.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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