Order Processing Specialist

6 days ago


Fresno, California, United States Vie Del Full time

Vie-Del, a leading producer of grape concentrates and spirits, is seeking an experienced Order Processing Specialist to join its team. With a competitive salary package, we offer an exciting opportunity for individuals to contribute to our success.

Job Description:

  • The ideal candidate will be responsible for planning, organizing, and directing the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact.
  • This includes editing orders received by fax, mail or email, inputting order data into the computer, and submitting shipping instructions.
  • The successful candidate will also negotiate freight quotes, ensure timely delivery and receipt of goods, and approve incoming freight bills.
  • In addition, they will review account receivable and customer payment history to ensure product is not shipped to customers with overdue accounts, verify payment terms, and contact past due accounts for payment status.
  • Key responsibilities include recommending packaging or labeling needed for orders, following up on orders to ensure delivery by specified dates, processing documentation for export shipments, preparing sales invoices, and receiving and researching customer complaints.
  • The Order Processing Specialist will also prepare shipping orders, bills of lading, and other necessary documents, maintain files of order documentation, and compile statistics and reports as directed by management.

Requirements and Qualifications:

  • An individual with a High School diploma or GED, and two years related experience, preferably with proficiency using Microsoft Word, Excel, and other computer applications.
  • Excellent verbal and written communication skills, organizational skills, and ability to type and enter data on a personal computer.
  • A strong mathematical skillset, including calculating figures and amounts, applying concepts of basic algebra and geometry, and interpreting instructions furnished in written, oral, diagram, or schedule form.
  • An intermediate or higher level of experience with word processing and spreadsheet applications, Internet search engines, and typing speed of 40 words per minute or more.

Estimated Salary: $45,000 - $65,000 per year



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