IT Systems Consultant
3 weeks ago
Position Summary:
The IT Systems Consultant plays a crucial role in engaging with clients daily, offering both consulting and technical expertise. The ideal candidate will take pride in enhancing the operational efficiency of our clients' businesses. A key responsibility is to ensure high productivity while being able to swiftly shift between various tasks. The successful applicant will navigate diverse IT environments and must adapt promptly to fulfill client requirements.
Key Responsibilities:
- Maintain, monitor, deploy, document, and support various IT environments comprising multiple workstations and servers.
- Troubleshoot issues related to hardware, software, and networking.
Company Culture:
Responsive Technology Partners Inc. values the importance of work-life balance for its employees. Our standard working hours are Monday to Friday, from 8 AM to 5 PM EST. While after-hours support may occasionally be required, it is not a common expectation, allowing our team members to enjoy their personal lives. We foster a collaborative culture where every individual is appreciated and can contribute meaningfully to both our organization and our clients.
Qualifications:
- Proficient communication skills with clients in a professional setting.
- Ability to work autonomously as well as collaboratively within a team.
- Capability to comprehend and achieve customer IT objectives as defined by both RTP and the client.
- Skill in managing multiple projects and prioritizing effectively.
- Competence in following written and verbal instructions.
- Strong documentation abilities are essential.
Preferred Skills:
- Experience with Microsoft Server, Exchange, Hyper-V, and Office 365 migrations.
- Proven expertise with Windows Desktop Operating Systems, including installation, configuration, and troubleshooting.
- Solid understanding of network principles, including TCP/IP.
- Comprehensive knowledge of DHCP, DNS, Active Directory, Group Policies, etc.
- Familiarity with Backup Solutions and Connectwise is advantageous.
- Microsoft and/or Cisco certifications are beneficial.
- Developing knowledge in VMware environments is a plus.
- Experience with Cisco Meraki and ASA is highly desirable.
Compensation:
Salary will be commensurate with relevant work experience and certifications.
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