Senior Digital Solutions Strategist

2 days ago

San Diego, California, United States Tandem Full time

About Tandem

Tandem Diabetes Care is a pioneering company that creates innovative solutions for people living with diabetes, their loved ones, and healthcare providers. Our mission is to deliver exceptional products and services that make a meaningful impact on the lives of those affected by diabetes.

Salary Range

The estimated annual salary for this position is $175,000 - $215,400, depending on job-related knowledge, skills, experience, and location.

Job Description

The Senior Digital Solutions Strategist/Director of Digital Product Management will be responsible for developing and executing impactful strategies to engage users, healthcare providers, channel partners, and other key stakeholders through our digital platforms. This role requires strong leadership and collaboration skills, as well as expertise in digital product management, marketing, and business analysis.

The primary focus will be to drive customer engagement and adoption among users and HCPs while minimizing human touch, contributing to the success of Tandem's product portfolio.

  • Main Responsibilities:
  • Create and execute comprehensive product strategies for Tandem's digital engagement platforms aligned with the company's overall business goals.
  • Partner with engineering, IT, brand experience, customer care, product marketing, sales teams, and channel partner teams to define robust product requirements, prioritize features, and ensure on-time delivery.
  • C coordinate with technical product management to ensure alignment between the digital engagement platform and Tandem's therapy management products.
  • Develop and maintain a clear product roadmap with a focus on driving user experience, market differentiation, reduced cost to serve, and overall business value.
  • Drive the collection and analysis of product usage data to measure success and identify areas for improvement.
  • Work closely with support teams to address digital customer touchpoints that impact overall engagement and customer experience.
  • Stay up-to-date with advancements in business technology and medical device regulations that could impact business systems.
  • Communicate effectively with all levels of the organization, from executives to product managers and individual contributors.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong Leadership Skills: Proven experience in leading cross-functional teams and collaborating with various stakeholders.
  • Digital Product Management Expertise: Foundational knowledge in user interface, digital product management, marketing, and business opportunity assessments.
  • Business Acumen: Strong strategic thinking and ability to develop and execute integrated marketing plans across geographies and product lines.
  • Technical Skills: Proficiency in using marketing analytics tools and platforms, as well as Excel expertise to derive insights and drive data-based decision-making.
  • Education: BS/BA degree in business, health sciences, or related field, or equivalent combination of education and applicable job experience.

Benefits

Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package. You'll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1), and access to a 401(k) plan with company match.

Why Join Tandem?

We're committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. If you're passionate about making a difference in the lives of people living with diabetes, join our team and be part of a dynamic and innovative organization.

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