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Food Production Coordinator

1 month ago

New York, New York, United States Marathon Enterprises Full time
Job Summary

Marathon Enterprises is seeking a detail-oriented Order Clerk to join our team. As an Order Clerk, you will be responsible for liaising with customers, documenting and processing orders, and ensuring timely delivery of items.

The ideal candidate will have excellent communication skills, be able to verify customer and order information for accuracy, and provide excellent customer service. A top-notch Order Clerk will establish strong relationships with customers and keep them informed about the status of their orders.

Key Responsibilities
  • Receive and process customer orders in a timely and accurate manner.
  • Obtain and verify customer and order information, and enter it correctly into the system.
  • Notify departments when supplies are low or when orders could deplete available supplies.
  • Inform customers about prices, shipping dates, and any anticipated delays.
  • Prepare and send invoices, shipping documents, and contracts.
  • Forward information to the correct departments for delivery of the order.
  • Inspect outgoing orders to ensure compliance with customer specifications.
  • Review orders for completeness and forward incomplete orders for further processing.
  • Liaise with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
Requirements
  • A high school diploma or equivalent.
  • Prior work experience in a similar field is preferred.
  • SAP MM experience is preferred.
  • Computer literacy, including word processing, spreadsheet software, and database applications.
  • Willingness to receive on-the-job training.
  • An excellent rapport with customers.
  • The ability to handle customer complaints in a professional and calm manner.
  • Excellent written and verbal communication skills.
  • Analytical thinking, and excellent attention to detail.
  • Superb time management skills and the ability to coordinate team activities.