IT Support Specialist
2 weeks ago
About the Opportunity:
Comtech Systems, Inc. is seeking an IT Support Specialist to join our global team. As a key member of our technical support team, you will provide assistance and resources to troubleshoot problems with computers and other network devices.
This role requires a strong understanding of IT systems and excellent communication skills to work effectively with diverse audiences. You will be responsible for fielding trouble calls, performing laptop imaging, and troubleshooting user email issues.
The ideal candidate will have at least seven years of experience with IT systems, four years of experience in IT customer support, and two years of experience in a military environment. A valid US passport and active Secret Clearance are also required.
About the Company:
At Comtech, we pride ourselves on innovation and leadership in the advanced global commercial and government communications market. Our employees design, develop, produce, and market innovative products, systems, and services for advanced communications solutions.
We offer a competitive salary, comprehensive benefits, and flexible paid time off options. These include medical, dental, and vision coverage, LTD, Supplemental Life insurance, AD&D, a Comprehensive 401k plan, vacation accrual of 10 days annually, bereavement, military, and jury duty leave.
Required Skills and Qualifications:
To be successful in this role, you will need to possess the following minimum skills:
- Six (6) years of experience with IT systems
- Four (4) years of experience in IT customer support
- Two (2) years of experience in a military environment
- Able to communicate effectively, both written and verbally with diverse audiences
- Work well independently or as a member of a team environment
- Detail-oriented, with strong analytical skills
Certification Requirements:
You will need to hold one of the following required certification(s):
- CompTIA A+ CE
- Cisco Certified Network Associate (CCNA) Security
- Certified Network Defender (CND)
- CompTIA Network+ CE
- Systems Security Certified Practitioner (SSCP)
Salary: $65,000 - $85,000 per year, depending on experience
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