Product Specialist

4 weeks ago


Buffalo, New York, United States Dover Saddlery Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a Product Advisor, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized sales floor.

Responsibilities:

  • Greet customers and provide a positive customer experience
  • Answer questions and provide product information
  • Process payments and handle customer refunds
  • Process merchandise shipments
  • Assist with store upkeep and maintenance
  • Perform other duties as assigned

Requirements:

  • Must have excellent communication and interpersonal skills
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Basic understanding of sales principles and customer service practices
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Working Conditions:

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.

What We Offer:

We offer a competitive salary, opportunities for advancement, and a dynamic work environment.



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