Medical Office Scheduler
4 weeks ago
LHH Recruitment Solutions is seeking a highly organized and detail-oriented Medical Office Scheduler to join our team in Albuquerque, NM. In this role, you will be responsible for scheduling all radiology imaging exams, ensuring a seamless experience for our patients and healthcare providers.
Key Responsibilities:
- Answer all incoming calls promptly and provide exceptional customer service.
- Obtain patient demographics, insurance information, and requested procedure data to reserve appointment times.
- Place outgoing appointment calls to patients and medical offices to confirm and schedule visits.
- Maintain a neat and orderly work area to promote a professional environment.
- Demonstrate proficiency in medical terminology and scheduling for all radiology modalities, including Mammography, Ultrasound, X-Ray, CT, and MRI.
- Act as a trainer and mentor for all new and incoming schedulers, fostering a supportive learning environment.
- Understand and navigate various insurances and payers, along with a solid grasp of Explanation of Benefits (EOB) documents.
Qualifications:
- Proficient in medical terminology and scheduling for radiology modalities.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage a busy work environment effectively.
- Strong understanding of insurance processes and EOBs.
We offer a competitive hourly rate of $17.00 to $20.00 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan. Our associates may also be eligible for paid leave, including Paid Sick Leave, and Holiday pay where applicable. We are an Equal Opportunity Employer and welcome applications from qualified candidates.
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