Food Service Specialist

5 days ago


Manhattan Beach, California, United States Wood Ranch BBQ & Grill Full time

**About the Role:**

We are seeking a highly skilled Food Service Specialist to join our Takeout team at Wood Ranch BBQ & Grill.

**Key Responsibilities:**

  • Greet guests with a warm and friendly welcome, ensuring a positive first impression of our brand.
  • Respond promptly to telephone calls, answering inquiries and transferring calls as necessary.
  • Anticipate and fulfill guests' needs, providing exceptional customer service in a fast-paced environment.
  • Evaluate food quality, temperature, portions, and any modifications before packaging for takeout orders.
  • Pack food attractively, ensuring dressings, condiments, and BBQ sauces are included.
  • Process payments efficiently, making change for cash transactions.

**Requirements:**

  • Valid RBS Certification
  • Outgoing, charismatic, and approachable personality with excellent communication skills.
  • Ability to function well in a high-pressure environment, working quickly and efficiently to meet guest expectations.
  • Basic understanding of sanitation and regulations for workplace safety.

**Physical Demands:**

  • Ability to stand and move around for extended periods
  • Lift up to 30 lbs. occasionally
  • Work late nights and unpredictable hours
  • Continuous bending, reaching, and twisting

**Compensation and Benefits:**

  • Competitive hourly wage plus gratuities
  • Ongoing training and development opportunities
  • A supportive team environment

Estimated Salary: $15-$20 per hour



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