Collision Repair Estimator

4 weeks ago

Temple, Texas, United States The Boyd Group Full time
Job Summary:

The Estimator is responsible for providing exceptional customer service while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process. This role requires accurate assessment of vehicle damage, documentation of repairs, and ensuring compliance with insurance client requirements and company operating procedures.

Key Responsibilities:

Ensure every customer interaction is documented and updated efficiently and accurately.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes, and metrics.
Communicate customer requests and needs to appropriate team members.
Participate in daily production walks with the management team, as required.
Support team members when required.

Requirements:

High school diploma or equivalent.
Knowledge of repairs and OE guidelines.
Basic computer skills.
Compliance for DRP's. Minimum of 1-year experience.
Must be willing to complete I-CAR training.
Valid driver's license.

Benefits:

Gerber Collision & Glass offers comprehensive benefits, including annual paid time off, paid holidays, medical and prescription drug insurance, 401(k) retirement plan, and continuing education opportunities.

About Us:

Gerber Collision & Glass has been providing collision repair services for over 80 years. We are committed to an inclusive and diverse workplace and welcome all qualified candidates to apply.

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