Enrollment Coordinator

1 week ago


Arizona City, Arizona, United States LHH Full time
About the Role

We are seeking a highly skilled Enrollment Representative to join our team at LHH. As an Enrollment Representative, you will play a vital role in ensuring our clients receive the support they need by managing enrollment processes with care and precision.

Key Responsibilities
  • Client Communication: Be the primary point of contact for new and existing clients, expertly managing inbound and outbound communication to ensure seamless enrollment processes.
  • Enrollment Management: Handle a high volume of client inquiries and requests, providing timely and accurate solutions to resolve issues efficiently.
  • Database Management: Master multiple databases to register clients with speed and accuracy, ensuring all information is up-to-date and secure.
  • Problem-Solving: Utilize sharp problem-solving skills to research and resolve complex customer inquiries, ensuring no issue is left unsolved.
  • Collaboration: Work closely with internal stakeholders to ensure smooth enrollment processes, sharing ideas and best practices to improve our services.
Requirements
  • Experience: A minimum of 2 years of experience in medical enrollment, particularly with Medicare, Medicaid, and AHCCCS.
  • Communication Skills: Strong communication skills, with the ability to handle a high volume of client inquiries with professionalism and care.
  • Accuracy and Organization: A passion for accuracy and organization, with the ability to manage multiple demands while maintaining high standards.
  • Tech-Savviness: Proficient with Microsoft Word, Excel, and able to handle dual monitors and multiple applications with ease.
  • Education: A high school diploma required, with a Bachelor's degree preferred.


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