Tropical Smoothie Cafe Team Lead

5 days ago


Grand Forks, North Dakota, United States Tropical Smoothie Cafe Full time

Job Title: Tropical Smoothie Cafe Team Lead

About Us:

Tropical Smoothie Cafe is a fun and fast-paced workplace that inspires a healthier lifestyle by serving amazing food and smoothies. We are committed to delivering unparalleled hospitality to our customers and fostering a positive atmosphere.

The Role:

We are seeking an experienced Crew Member to join our team as a Team Lead. In this role, you will be responsible for interacting with crew members, customers, and vendors, and ensuring that each station operates to our high standards. You will also train and coach crew members during each shift to ensure brand standards are upheld.

Responsibilities:

  • Deliver exceptional customer service and create a positive atmosphere
  • Lead by example and demonstrate our core values in all interactions
  • Train and coach crew members to ensure brand standards are upheld
  • Ensure each station operates to our high standards
  • Use tools to accomplish goals, manage labor, and control inventory

Requirements:

  • Experienced Tropical Smoothie Cafe Crew Member
  • Legally able to work within the State and Federal guidelines

Physical Demands:

  • Continuous standing and walking throughout the duration of each shift
  • Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or taking out trash
  • Constant face-to-face interactions with crew members and customers
  • Safely navigate in a fast-paced cafe environment

Working Conditions:

  • Most shifts are between six to eight hours, but this may vary
  • Crew Leaders can expect to have some early mornings, late evenings, weekend, and/or holiday hours and may have additional opening/closing responsibilities

Salary: $15-$18 per hour based on experience and location. This salary range reflects the typical compensation for this role in Grand Forks, ND.


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