Customer Service Representative

3 days ago


Overland Park, Kansas, United States Fusion Lifestyle Full time
About the Role

Fusion Lifestyle is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As the first point of contact for our customers, you will be responsible for providing a warm, positive, and professional welcome, while delivering exceptional customer service.

Key Responsibilities
  • Manage customer interactions with a high level of professionalism and empathy
  • Process transactions efficiently and accurately
  • Assist customers in selecting the right level of membership for them
  • Communicate and promote the Centre's services effectively
  • Meet sales targets and achieve KPIs
Requirements

To be successful in this role, you will need:

  • Excellent verbal communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic numerical and written skills
  • Flexibility and adaptability in a dynamic environment
What We Offer

Fusion Lifestyle offers a competitive rate of pay, attractive employee benefits, and opportunities for training and development. We are committed to providing a positive and supportive work environment that allows our employees to grow and succeed.



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