Lead Sales Consultant

16 hours ago


Charlotte, North Carolina, United States REMOVERY LLC Full time
About Removery

Removery is a global leader in laser tattoo removal, dedicated to normalizing the process and empowering individuals to feel comfortable in their skin. Our mission is to provide the highest quality of service and care at every stage of our clients' removal or fading journeys.

Job Description

Position Overview:

We are seeking a highly motivated and passionate Lead Sales Consultant to join our team. As a key member of our sales team, you will provide exceptional client education through consultative sales, collaborating with in-studio Laser Specialists to deliver a holistic client experience.

Responsibilities:

  • Conduct consultations, drive sales through consultative selling, and educate clients on laser tattoo removal processes
  • Demonstrate ethical sales practices, communicate realistic removal expectations, and showcase the value of our services
  • Effectively articulate Removery's financing options to clients
  • Partner with the Contact Center and in-studio Laser Specialist to ensure seamless and superior client experience
  • Maintain detailed client records, manage follow-up processes, and ensure client satisfaction
  • Lead studio team in understanding KPIs, targets, and reporting for goal achievement
  • Handle administrative tasks, manage bookings, and maintain studio cleanliness
  • Engage in community networking, build referral relationships, and participate in brand-wide initiatives
  • Representative of company brand, mission, and culture
  • Ensure adherence to visual and merchandising brand standards, conduct inventory, and uphold workspace stewardship

Benefits:

  • Eight (8) company-paid holidays
  • 120 hours of accrued paid vacation time
  • 8 hours of paid volunteer time annually
  • Paid Parental Leave
  • Comprehensive Medical, Dental, and Vision coverage with HRA option, STD, and LTD
  • 401K with generous Company Match
  • $50K in Life Insurance, with option to purchase more
  • Team Member Referral Bonus Program
  • Employee Assistance Program
  • Collaborative work environment promoting diversity and inclusion
  • Ongoing Comprehensive Training
  • Employee Emergency Fund for financial hardships

Requirements:

  • Passionate about helping people and building relationships, enthusiastic about the tattoo industry
  • Sales experience, preferably conducting client consultations to overcome objections
  • Motivated by quota-driven environment, bonus opportunities, and growth mindset
  • Strong communication, problem-solving skills, professionalism, and ability to work in collaborative teams
  • Innovative, proactive in improving operations, and skilled in multitasking and basic computer skills
  • Requirements also include reliable transportation, flexibility in working hours, meeting employment eligibility standards, ability to lift 10 lbs. or more repetitively, and a high comfort level in assessing and interacting with the human body.

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