Home Appliance Specialist
5 days ago
Estimated Salary Range$55,000 - $75,000 per year
Job DescriptionWe are seeking an experienced Home Appliance Specialist to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing residential appliances, providing top-notch customer service, and ensuring seamless execution of our company's mission.
Key Responsibilities
- Respond to client requests for appliance service in a timely and professional manner.
- Evaluate and diagnose home appliance problems, utilizing technical expertise to determine the root cause of issues.
- Estimate costs of appliance repair, service, and installation, providing transparent and accurate information to clients.
- Repair and maintain various types of household appliances, adhering to manufacturer guidelines and industry standards.
- Provide preventative maintenance and warranty services, promoting long-term relationships with customers.
- Maintain accurate and detailed records of all interactions, transactions, and repairs performed.
Required Skills and Qualifications
- High school diploma or equivalent required; associate degree or appliance repair certification preferred.
- Previous experience as a Home Appliance Specialist or related field is highly desirable.
- Valid driver's license and reliable transportation.
- EPA 608 refrigerant recovery certification to work on air conditioners and refrigerators is preferred.
- Physical ability to stand for extended periods and lift heavy objects.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
Benefits and Perks
- Competitive salary range of $55,000 - $75,000 per year.
- Opportunity for career advancement and professional growth within our organization.
- Flexible scheduling and opportunities for overtime pay.
- Career development training and support to enhance your skills and knowledge.
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