Pre-Sales Bike Consultant
7 hours ago
Join Our Team as a Pre-Sales Bike Consultant
We are seeking a highly motivated and experienced Pre-Sales Bike Consultant to join our team at Upway. As a Pre-Sales Bike Consultant, you will play a key role in driving sales and delivering exceptional customer experiences.
Your primary responsibility will be to engage with potential customers, answer product-related questions, and provide personalized recommendations that drive sales and enhance the customer experience. You will also collaborate closely with logistics and operations teams to ensure seamless fulfillment and a smooth handoff from sale to delivery.
Responsibilities
- Engage with potential customers via email, chat, and phone to answer product-related questions and guide them towards purchasing the right e-bike.
- Use your deep knowledge of e-bikes to provide personalized recommendations that drive sales and enhance the customer experience.
- Collaborate closely with logistics and operations teams to ensure seamless fulfillment and a smooth handoff from sale to delivery.
- Gather and report customer feedback to help shape product offerings and improve the sales process.
Requirements
- Expert knowledge about e-bikes or bikes (e.g., experience in a bike shop, bike manufacturer, or any other industry player).
- Excellent written and oral communication skills.
- Comfortability with technology.
- An empathetic and enthusiastic personality.
- Autonomy and ability to work in a fast-paced environment.
Benefits
- Competitive salary range: $40,000 - $50,000 per year.
- Comprehensive medical, dental, and vision plans.
- Life, accidental death, and long-term disability insurance.
- Paid company holidays and time off.
- Competitive 401K Plan with matching.
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