Training Program Manager Field Sales Lead

4 weeks ago


Northbrook, Illinois, United States Medline Full time
Job Summary
As a key member of the Medline team, the Training Program Manager Field Sales will be responsible for leading the development and ongoing management of the Sales Field Trainer Program across all sales forces. This program is a critical component of Medline's sales rep training process, serving two main purposes: enabling new rep onboarding through a defined 1:1 field-based trainer coaching relationship and curriculum, and leading the curriculum strategy and execution to train a bench of field trainers and a pipeline of future sales managers.

Key Responsibilities:
  • Partner with Sales leadership to manage, create, and implement the Field Training program.
  • Collaborate with Sales leadership, HR, and Compliance to qualify new and existing field trainers.
  • Schedule and facilitate onboarding of newly added Field Trainers through quarterly group training or ad hoc one-on-one training.
  • Facilitate all Trainer and Trainee pairings for new hires across all sales forces, maintain an accurate database of approved field trainers, and provide quarterly updates to sales leadership.
  • Oversee the day-to-day operations of the Field Training program, including maintaining connections, ensuring milestones are completed by both trainers and trainees, reviewing feedback from Field Trainers for completion and quality of reporting, and coordinating with sales comp and payroll to initiate payment to field trainers upon completion.
  • Act as the point of contact for all program and support needs for the Field Trainer Program.
  • Define and maintain technology and curriculum vendor relationships for continued program optimization.
  • Collaborate with sales training and cross-functional teams to develop curriculum, milestones, and performance measurement plans that are integrated with overall sales training and sales development programs.
  • Identify and scale best practices, working toward a standardized approach, rubrics, and nomenclature/definitions for Field Progress Reports across all classes of trade to enable consistency and accountability.
  • This is a high-level individual contributor role with limited management responsibilities, focusing on leading day-to-day activities and outcomes of a group of employees.
  • May be involved in hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting, and ensuring consistent application of organizational policies.
Requirements:
  • Bachelor's degree in a business-related field.
  • At least 7 years of overall field sales experience.
  • Experience in coaching and development, difficult and impactful conversations as demonstrated through a formal field sales trainer role and responsibility.
  • CRM, reporting, and quoting systems experience.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Experience presenting to and communicating with various audiences.
  • Demonstrated skill controlling and coordinating concurrent projects, competing priorities, and critical deadlines.
  • Strong analytical skills required to collect and analyze data.
  • Proficient in Microsoft Office applications.
  • Position requires travel up to ___% of the time for business purposes within state and out of state.
Preferred Requirements:
  • Experience managing sales professionals.
  • Ability to manage through influence and not direct authority.
  • Experience with Medline's CRM, reporting, and quoting systems.


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