Pediatric Patient Flow Specialist

1 week ago


Muncie, Indiana, United States Indiana University Health Full time
About the Role

We are seeking a highly skilled Pediatric Patient Flow Specialist to join our team at Indiana University Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth flow of patients through our facilities.

Key Responsibilities
  • Obtain and verify patient information to ensure accurate and timely registration
  • Schedule appointments and interviews with patients to gather necessary medical information
  • Explain charges and policies to patients and their families
  • Collect and process payments in a professional and courteous manner
  • Provide exceptional customer service to patients, families, and healthcare providers
Requirements
  • High School Diploma or equivalent required
  • Relevant experience in a healthcare setting preferred
  • Ability to learn and retain medical coding and terminology
  • Basic proficiency in MS Office (Word, PowerPoint, Excel)
About Us

Indiana University Health is a comprehensive health system with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We are committed to providing exceptional patient care and advancing healthcare through innovation and collaboration.



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