Chief Operations Strategist

7 days ago

Austin, Texas, United States Palm Venture Studios Full time
Palm Venture Studios is Seeking a Results-Driven Operations Leader

About Palm Venture Studios

Palm Venture Studios (PVS) is a dynamic venture studio with a national presence, headquartered in Greenwich CT. As a venture studio, we acquire early-stage distressed companies or assets and seed new startup companies that are both good businesses and create positive impact for society. Our team of entrepreneurs and operators partners with mission-driven founders to provide rescue capital and expertise, as well as build new companies from scratch.

The Director of Operations Role

We are seeking an experienced Director of Operations to join our team. In this role, you will be responsible for building the operational infrastructure that supports our growing portfolio of ventures. You will ensure that our entire venture portfolio has access to best-in-class tooling and technology for communications, calendaring, new hire onboarding, and administration. You will also play a culture-forward role in supporting high performance in our portfolio ventures.

Key Responsibilities

  • Develop and implement operational systems and processes to support our venture portfolio.
  • Embed existing team assets into team workflows for team-wide adoption.
  • Liaise with PVS team members and report back needs to Studio leadership.
  • Liaise with Palm's parental family office teams to ensure smooth processes for venture funding.
  • Manage travel booking and logistics, creating and managing itineraries.
  • Ensure all action items requiring follow-up have been taken care of or assigned to the right team member with a deadline.
  • Draft emails and other key internal communications for Studio leadership.
  • Develop and own reporting emails or other frequent communications to keep stakeholders up to speed on key projects.
  • Surface, scope, and project manage special projects for the venture studio, actively managing the project teams so the projects are completed on time and in-budget.
  • Support pipeline management on key searches, including at times doing interviews, creating onboarding plans, or otherwise supporting the Talent function in making progress on key hires.
  • Support operational components of new hire onboarding, running background check process, payroll setup, benefits administration, and other aspects of employment.

Requirements

To be successful in this role, you should have:

  • Highly organized and innately curious with an entrepreneurial spirit.
  • Adept at digital tools – calendaring, emails, various tools (google docs, Notion, Slack etc) – and easily able to assess, select, and learn new tools when needed.
  • Robust experience running an operations function in multiple contexts.
  • Some experience or background in talent, recruiting, people operations, HR, or similar.
  • Outstanding written communication skills – an ability to write concisely and precisely.
  • Ability to

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