Medical Access Coordinator

7 days ago


Cambridge, Massachusetts, United States Cambridge Health Alliance Full time

About Cambridge Health Alliance

Cambridge Health Alliance (CHA) is a leading healthcare provider in the Boston area, dedicated to delivering high-quality patient care and improving community health. Our team of compassionate professionals shares a commitment to excellence and innovation.

Job Summary:

The Patient Access Representative II plays a critical role in our hospital's operations, ensuring seamless patient flow and administrative efficiency. This position requires strong communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities:

  • Manage patient intake, including registration, insurance verification, and demographic updates.
  • Collaborate with clinical staff to facilitate smooth transitions between departments.
  • Maintain accurate records, adhering to HIPAA guidelines and CHA policies.
  • Provide exceptional customer service, addressing patient concerns and resolving issues promptly.

Qualifications and Requirements:

  • High School Diploma or equivalent required; prior experience as a nursing assistant or medical administrator preferred.
  • AHA or ARC BLS Healthcare Provider certification required.
  • Excellent communication, organizational, and problem-solving skills.

Estimated Salary Range: $45,000 - $60,000 per year, based on experience and qualifications. We offer a comprehensive benefits package, professional development opportunities, and a supportive work environment.



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