Automotive Sales Representative
4 weeks ago
As a Salesperson at Frontier Toyota, you will be responsible for selling and delivering a minimum number of vehicles per month. You will write complete sales orders and process paperwork in accordance with dealership policies. You will utilize dealership sales control and follow-up systems, attend product and sales training courses as requested by the sales manager, and keep up-to-date on new products and services within the industry.
Key Responsibilities- Sell and deliver a minimum number of vehicles per month.
- Write complete sales orders and process paperwork in accordance with dealership policies.
- Utilize dealership sales control and follow-up systems.
- Attend product and sales training courses as requested by the sales manager.
- Keep up-to-date on new products and services within the industry.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintain a prospect development system.
- Conduct business in an ethical and professional manner.
- Satisfy the transportation needs of vehicle purchasers.
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explain fully product performance, application, and benefits to prospects.
- Describe all optional equipment available for customer purchase.
- Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
- Exhibit a high level of commitment to customer satisfaction.
- Know and understand federal, state, and local laws which govern retail automobile sales.
- Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
- Keep abreast of new products, features, accessories, etc., and their benefits to customers.
- Know and understand equity and values, and be able to explain depreciation to the customer.
- Ensure that the sales manager has an opportunity to meet each customer.
- Turn 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Prepare sold vehicles for customer delivery prior to customer arrival.
- Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
- Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedule first service appointment.
- Follow up on all post-delivery items, tag/title work, 'we-owes,' and special requests to ensure that all customer expectations are met.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
- Attend sales meetings.
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Automotive Sales Professional
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