Customer Service Representative
4 days ago
Shield California Health is a leading provider of high-quality healthcare services, dedicated to delivering exceptional customer satisfaction and employee achievement. With a strong focus on customer-centricity, we strive to meet the medical supply needs of consumers and the caregiving community.
Job SummaryWe are seeking a skilled Call Center Customer Service Agent to join our team in Valencia, CA. As a key member of our customer service team, you will be responsible for handling incoming and outgoing customer calls, resolving common customer concerns, and providing exceptional customer service.
Key Responsibilities- Handle an average of 75 customer calls per shift, providing timely and effective resolutions to customer inquiries.
- Accurately enter customer order information into our Customer Relationship Management database.
- Process documentation requests for initial orders, renewals, and addendums.
- Meet monthly performance expectations as assigned by Management.
- Minimum 1-year customer service experience.
- Ability to multi-task and prioritize customer calls.
- Demonstrated problem-solving ability and excellent verbal and written communication skills.
- Ability to speak, read, and write in English, Spanish preferred.
- $17-34/hour, typical starting pay $19-20/hour.
- Medical, Dental, and Vision benefits (eligible first day of employment).
- Flexible Spending Account.
- Life and Disability Insurance.
- 401(k) with Company Match.
- Vacation and Sick Days.
- Paid Holidays.
- Education Assistance.
- Employee Referral Program.
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. Our employees participate in continuous training and development programs in a variety of disciplines, enhancing our tradition of excellence and providing opportunities for growth and advancement.
-
Customer Service Representative
2 weeks ago
Valencia, California, United States CHUCK E CHEESE Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Chuck E. Cheese's. As a frontline team member, you will be the face of our brand, providing exceptional service to our guests and ensuring a fun and memorable experience for families.Key ResponsibilitiesProvide top-notch customer service to...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States CastleWorks Careers Full timeJob SummaryCastleWorks Careers is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond to...
-
Customer Service Representative
3 weeks ago
Valencia, California, United States Shield HealthCare Full timeCustomer Service Role at Shield HealthcareWe are seeking a skilled Customer Service Representative to join our team at Shield Healthcare. As a Call Center Support Specialist, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Manage incoming and outgoing customer service calls, resolving issues and...
-
Customer Service Representative
3 weeks ago
Valencia, California, United States Shield HealthCare Full timeCustomer Service Role at Shield HealthcareWe are seeking a skilled Customer Service Representative to join our team at Shield Healthcare. As a Call Center Support Specialist, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Manage incoming and outgoing customer service calls, resolving issues and...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States Tri Source & Nearstaff Solutions Full timeJob DescriptionCompany OverviewTri Source & Nearstaff Solutions is a leading outsourcing company with a strong presence in the US, Mexico, and Latin America. Our company culture is built on values such as Transparency, Passion, Giving Back, Results, and Fun.Job SummaryWe are seeking a professional and compassionate customer service representative to join our...
-
Customer Service Representative
7 days ago
Valencia, California, United States Darin Tsukashima - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain...
-
Customer Service Representative
7 days ago
Valencia, California, United States CastleWorks Water Heaters Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at CastleWorks Water Heaters. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
-
Customer Service Representative
4 days ago
Valencia, California, United States Shield California Health Full timeAbout Shield California HealthShield California Health is a leading provider of high-quality healthcare services, dedicated to delivering exceptional customer satisfaction and employee achievement. With a strong focus on customer-centricity, we strive to meet the medical supply needs of consumers and the caregiving community.Job SummaryWe are seeking a...
-
Customer Service Representative
2 days ago
Valencia, California, United States Vallarta Supermarkets Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.Key ResponsibilitiesProvide...
-
Customer Service Representative
6 days ago
Valencia, California, United States HB Leisure Full time{"title": "Customer Service Assistant", "description": "Unlock a World of OpportunitiesAt HB Leisure, we're not just looking for employees - we're looking for passionate individuals who share our vision of delivering exceptional customer experiences in the leisure industry.As a Customer Service Assistant (Games Host), you'll be responsible for running our...
-
Customer Service Representative
7 days ago
Valencia, California, United States HB Leisure Full time{"title": "Customer Service Assistant", "description": "Unlock a World of OpportunitiesAt HB Leisure, we're not just looking for employees - we're looking for ambassadors who can deliver exceptional customer experiences in our theme parks around the world.As a Customer Service Assistant, you'll be responsible for running our skill games, interacting with...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States Six Flags Magic Mountain Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Retail Team Member at Six Flags Magic Mountain. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States Ralphs Supermarket Full timeJob Summary:Ralphs Supermarket is seeking a highly skilled and customer-focused Cheese Shop/Clerk to join our team. As a key member of our retail staff, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Assist customers in finding products and answering...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States HB Leisure Full timeAbout HB LeisureHB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Assistant (Games Host) to join our team. As a Games Host, you will be responsible for running our skill games while delivering...
-
Customer Service Representative
2 weeks ago
Valencia, California, United States Six Flags Full timeJob Summary: We are seeking a highly skilled and customer-focused Guest Relations Team Member to join our team at Six Flags. As a key member of our Guest Services team, you will be responsible for ensuring that our guests have an exceptional experience at our theme park.Key Responsibilities:Assist guests with comments and complaints in a professional and...
-
Customer Service Ambassador
16 hours ago
Valencia, California, United States Sage Staffing Full timeAbout the RoleA property management company in Valencia is seeking a professional Customer Care Representative to join their team. This company prides itself on its commitment to detail and customer service.Key ResponsibilitiesProvide exceptional customer service to clients and stakeholdersAssist with property management tasks and dutiesCommunicate...
-
Sales and Customer Service Representative
7 days ago
Valencia, California, United States Massage Envy Full time{"title": "Customer Service and Sales Associate", "sections": [{"title": "Overview", "content": "At Massage Envy Valencia, we're passionate about helping others feel their best. As a Customer Service and Sales Associate, you'll be part of a team that's committed to delivering an excellent experience and growing our member base to help more people on their...
-
Sales & Customer Service Representative
1 week ago
Valencia, California, United States Massage Envy Full timeAbout UsAt Massage Envy, we're dedicated to helping our clients achieve their wellness goals. As a team, we're committed to delivering exceptional customer experiences and growing our member base to help more people on their wellness journey.Perks & BenefitsCompetitive hourly rate of $17.00 plus monthly bonuses and commissionsEmployer-paid healthcare,...
-
Client Service Representative
2 weeks ago
Valencia, California, United States Bank of America Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our financial center team, you will be responsible for providing exceptional client experiences that drive business growth and customer satisfaction.Key ResponsibilitiesProcess transactions accurately and...
-
Customer Service Representative
1 week ago
Valencia, California, United States Volt Full timeAbout the RoleVolt is seeking a highly skilled Customer Service Representative to join our team in Valencia, CA. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Support: Serve as a primary point of contact for customers, providing timely...