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Bank Service Representative

1 month ago

Lenexa, Kansas, United States Enterprise Bank and Trust Full time
Job Summary:
As a key member of our Enterprise Bank and Trust team, the successful candidate will provide exceptional customer service and support to clients across multiple locations. This role involves processing business and banking transactions efficiently and accurately, while maintaining a positive and team-oriented attitude.

Key Responsibilities:
• Process debit and credit transactions with precision and attention to detail
• Respond to client inquiries and needs in a friendly and professional manner
• Perform minor account maintenance tasks and educate clients on bank technology
• Assist branch team members in achieving goals and support branch staffing needs
• Ensure adherence to banking regulations and maintain confidentiality

Requirements:
• Strong math and problem-solving skills, with excellent interpersonal and customer service skills
• Ability to maintain confidentiality and work in a team-oriented environment
• Strong oral and written communication skills, with the ability to operate standard office equipment
• Ability to prioritize and handle multiple tasks, with strong organizational skills
• Willingness to travel to other branches as needed

Preferred Qualifications:
• Bilingual - Spanish preferred
• Experience working in an environment with individual and team goals

Computer and Software Skills:
• Skilled in operation of a personal computer, including Microsoft Word and Excel, Google Suite, IBS, and Salesforce

Education and/or Experience:
• High School diploma or equivalent required, with customer service experience

Certificates, Licenses and Registrations:
• None