Studio Experience Coordinator

4 weeks ago


Boston, Massachusetts, United States Glowbar Inc. Full time
About the Role

Glowbar Inc. is seeking a skilled Studio Guide to join our team. As a Studio Guide, you will be responsible for creating a safe and welcoming environment for our clients, guiding them through our modern experience, and providing exceptional customer service.

Key Responsibilities:

  • Care for clients by creating a safe space for them to navigate through our studio, guiding them through check-in and retail check-out, and providing a friendly and compassionate environment.
  • Provide clients with product knowledge and at-home routine suggestions, and assist them in booking and rebooking appointments.
  • Care for our team by providing feedback to management on progress and challenges, collaborating with estheticians on opportunities to improve the experience, and assisting with daily studio tasks and projects.

Requirements:

  • 1+ years of hospitality experience with a proven track record of superior customer service.
  • Flexibility to work a non-traditional schedule, including weekends, holidays, and some early morning/midday/late evening weekday availability.
  • Ability to prioritize and multi-task within a fast-paced environment.
  • Passion for beauty, skincare, learning, and trying new things every day.

What We Offer:

  • Competitive hourly rate of $16-17 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance, paid time off, paid sick leave, paid holidays, short and long-term disability insurance, life insurance, commuter benefits, accident and critical illness insurance, employee assistance program, and more.

About Glowbar Inc.

Glowbar Inc. is a skincare company with a people-centric mentality. Our mission is to help people feel confident in their skin, and we offer a unique and personalized experience to our clients. We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin, and we aim to create a safe and supportive environment for everyone at Glowbar Inc.



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