Retail Health Operations Manager

3 weeks ago


Pasco, Washington, United States MultiCare Health System, Inc. Full time
Job Summary

The Area Manager for Retail Health is a key leadership position responsible for overseeing the daily operations of multiple Retail Health and ancillary service locations. This role involves coaching and guiding the team to achieve the Retail Health vision of delivering an exceptional experience to customers and team members. The successful candidate will maintain broad ownership of all administrative functions, including operations, marketing, finance, human resources, and medical and business information systems. Additionally, they will ensure the highest quality clinical and service experience for every customer and team member at all assigned sites.

Responsibilities
  • Oversee the daily operations of multiple Retail Health and ancillary service locations
  • Coach and guide the team to achieve the Retail Health vision
  • Maintain broad ownership of all administrative functions, including operations, marketing, finance, human resources, and medical and business information systems
  • Ensure the highest quality clinical and service experience for every customer and team member at all assigned sites

Requirements
  • Bachelor's degree or 4 years of experience in lieu of degree
  • Master's degree preferred
  • Three (3) years of experience in a professional or technical role, preferably in the urgent care or healthcare field
  • Three (3) years of experience in a supervisory or lead capacity

Why MultiCare?
  • We strive to create a true sense of belonging for all our caregivers
  • We are dedicated to our mission of partnering for healing and a healthy future
  • We are Washington state's largest community-based, locally governed health system
  • We offer a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off


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